A different kind of Spring cleaning

This past week was a tough one for me. First, because I’ve got sick – some sort of nasty cold that prostrated me for a good couple of days. But also, because I had a very important conversation to my bosses on Thursday. During the past couple of months my sales haven’t been that good. I blamed it on the academic environment, lack of funding, etc – but was told other academic territories have been doing good, despite the funding crisis. As an independent contractor, I don’t have to reach quota on my sales, but I do receive a base salary, and a certain amount of sales is expected from me!

My bosses were beyond understandable. They could have fired me. They could have put me into straight commission. But they didn’t. They told me something was wrong and they wanted to help me fix it. I told them that if I knew what was wrong, I’d have already fixed it, because of course, I want to sell more (and make more money). They told me to talk to others, and reflect about what I may have been doing wrong and how to fix it.

Being sick, I’ve spent the last couple of days stuck at home. You know when you feel your life needs cleaning and organizing ,and you start by your house? So as I was feeling better today, I did A LOT of cleaning – and trashed tons of things around my house, specially in my office. As I was doing it, I also had time to reflect about life and do some sort of spring cleaning of the inside.

One of the main things I realized is that although I’m now on the other side of the sales process, I still feel like an insider. Meaning, I still care way too much about all the professors, and I still want THEM to get the best price, the best deal. When I close a sale, I’m happy, because of my paycheck, of course, but mainly because I know how much this means to them, and how happy they will be to have a nice instrument such as the ones I sale. My sales usually are not less than 50k, and can easily go to the six figures. So, I know it’s a big step, a big commitment.

But now I’ve got to change this. I need to care more about my sales, my numbers. One part of me is ready to take the pledge, and be a better salesperson ASAP. But can I? It might be possible that I’m just not good at this, and don’t have the right personality for it. When I was hired, I remember telling my (now) boss how I knew I could not be the car dealer type of person that would push anything to my customer. I was hired mainly because of my academic roots, and ironically it seems that this is what is preventing me to succeed in this career.

That brings me to the other point. Do I want to succeed in this career? When I left academia, I didn’t really leave, but was pushed away from it. I didn’t really have time to explore all the possibilities and this sales job was a nice surprise to be honest. I never saw myself doing something like that, but maybe because of my extroverted and social personality, maybe because I’m still somewhat related to science and academia – I ended up enjoying my new job. And that’s the key: I enjoy what I do, but I don’t LOVE what I do. Not the way I used to love when I was in academia.

Since last SFN I’ve been saying I want to get a job doing Science Outreach. I attended to the AAAS meeting last month and absolutely loved every second I’ve spent there, discussing how to make better science, more accessible, more reproducible, more open. That’s where my passion is, and that’s what I should pursue. I am more than ready to move on. It’s time to stop talking and start working towards it.

My first #AAASmtg: on Public Engagement

One of the big focus of the #AAASmtg was on Science Communication and Public Engagement. This is understandable and expected, due to the actual general distrust of science and when more than 70% of the population cannot name a single actual living scientist. How can they believe and trust something (or someone) that they cannot relate to?

But who are “they”? Who’s your audience? Saying just “the general public” is not enough, it is just too broad. Yes, you should speak in a language that is accessible to non-scientists, but you should also focus on your audience. You can reach people many ways – but in the end people listen to their peers, and we must be aware of this community engagement. That’s why it is important to think about the community engagement versus individual engagements! In order to do that, it is important to engage decision-makers. This requires a long-time engagement, partnership, and building trust. There are three different types of engagement: conventional (top down), thick (slow, better results, but hard to do), and thin (fast and easy). Thick and thin do complement each other – important to work on both!

Shut up and listen. Scientists are used to communicate their research through talks, in a monologue form. But communicating science should be a dialogue! You need to be able to communicate your research to laypeople and by the end answer the question “so what?”, giving details and directions. It is not that you have to abandon all your knowledge. (“Don’t be such a scientist” @sciencequiche). Don’t give up your expertise! After people understand you, they will value your expertise and there’s an increase of trust. Trust is the key word here, and this is a two-way street that can only be achieved if you stop just talking but start to listen as well!

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Most scientists agree that they should do Science outreach, and many believe they already do so. But data from a PEW RESEARCH study show that although scientists do engage with other citizens, they are less likely to talk to reporters, use social media, or write blogs. One of the main reasons is because all those engagements TAKE TIME, and time is precious in academia! But the big problem is that most scientists don’t see public engagements as something that can improve their career. Science outreach is not motivated by the institutions, and in many cases, discouraged. That’s why it is important to build a community on your institution, where science outreach is normal and accepted.

 

Scientists are trained to communicate their research in a technical level, but not to talk about its impacts to society. This is not an easy task, as our research usually is so specialized and requires a lot of background knowledge to be fully explained and understood. Currently, science journalism is the major mean through which the public acknowledges scientific discoveries. Scientists usually do not like that, as there is an eternal battle between objectivity vs subjectivity (and there is a lot more about this that I won’t cover in this blog post, but let’s say that this relationship… is complicated!). But not all scientists work with research that will make the NYTimes. Those are only a few percentage of us, and it is important to share not only the big eureka moments, but the small bricks of basic science that eventually will build the wall of knowledge!

Overall, scientists should do more public engagement. But besides being aware of this and communicating your science with people around you, one should learn how to communicate it. Also, public engagement is not something a scientist do just because you “should” do it. We are passionate about our science, our research – it can be fun to pass this to the public. And the more you interact, the more you learn to communicate your science in a broader (and more reachable) language.

PS: This is the third post of my series “My first #AAASmtg”. Here are the links to previous posts about expectations and personal impressions.
PS 2: Further reading: “Science Communication to the General Public: Why We Need to Teach Undergraduate and Graduate Students this Skill as Part of Their Formal Scientific Training